Pharmacy Registration

1. Pharmacy Registration

Pharmacies must register with accurate business information, valid credentials, and proper licensing documentation.

2. Pharmacy Profile

Pharmacies can create profiles displaying their location, services, accepted insurances, operating hours, and available medications.

3. Annual Registration Fee

A yearly registration fee of 10,000 RWF applies, covering platform access, verification, technical support, and promotional services.

4. Licensing and Verification

Valid pharmacy licenses, RDB certificates, and TIN numbers are required. MediConnect reserves the right to verify all pharmacy credentials and may suspend accounts with invalid or expired documentation.

5. Medication Inventory Management

Pharmacies are responsible for maintaining accurate and up-to-date medication inventory listings on the platform, including availability, pricing, and expiration dates.

6. Prescription Handling

Pharmacies must verify all prescriptions received through the platform and comply with all applicable pharmaceutical laws and regulations regarding prescription dispensing.

7. Quality Assurance

Pharmacies agree to provide only genuine, properly stored, and non-expired medications. All medications must meet quality standards set by regulatory authorities.

8. Insurance Claims Processing

For pharmacies accepting insurance, accurate processing of insurance claims and proper documentation is required in accordance with each insurance provider's guidelines.

9. Availability and Response Time

Pharmacies agree to maintain accurate operating hours on the platform and respond promptly to patient inquiries and prescription requests during business hours.

10. Customer Service and Reviews

Pharmacies are expected to provide excellent customer service. Patient reviews and feedback may be displayed publicly to help inform other users.

11. Data Privacy and Security

Pharmacies must protect patient information and prescription data in accordance with applicable privacy laws and maintain confidentiality of all patient interactions.

12. Liability and Indemnification

Pharmacies are responsible for all medications dispensed and services provided through the platform and agree to indemnify MediConnect from any claims arising from pharmacy operations or medication-related issues.