For Patients

1. Registration and Authentication:

Patients must register on Mediconnect by providing accurate information including their name, email, age, and sex.

Patients are responsible for maintaining the confidentiality of their login credentials and should not share them with anyone else.

2. Consent for Telemedicine Services:

• By using Mediconnect, patients consent to receiving medical consultations and services via telecommunication technology.
• Patients understand that while telemedicine consultations can be effective, they may not fully substitute for in-person medical examinations.

3. Accuracy of Information:

• Patients are responsible for providing accurate and up-to-date information about their medical history, symptoms, and other relevant details during consultations.

4. Privacy and Data Security:

• Mediconnect ensures the privacy and security of patient information in accordance with applicable laws and regulations.
• Patients understand and consent to the collection, use, and disclosure of their personal and health information for the purpose of providing telemedicine services.

5. Payment and Fees:

• Patients agree to pay any applicable fees for using Mediconnect, which may include consultation fees, prescription charges, or other service fees.
• Payment information provided by patients must be accurate and valid.

6. Feedback and Reviews:

• Patients may be invited to provide feedback and reviews about their experience with Mediconnect and the healthcare providers they consult through the platform.
• Feedback should be honest, respectful, and constructive.

7. Limitation of Liability:

• Mediconnect and its affiliates are not liable for any direct or indirect damages arising from the use of the platform, including but not limited to medical outcomes, loss of data, or interruption of service.

                                                                                                                                             For Doctors

1.    User Registration

Doctors must create accounts with accurate personal information and valid credentials.

2.     Doctor Profile
Doctors can set up profiles displaying their specialties, qualifications, experience, and availability.

3.     One-time Registration Fee
A yearly registration fee of 5,000 RWF applies, covering account verification and support costs.

4.     Credentials and Verification
Valid credentials and proof of licensure are required. MediConnect reserves the right to verify all doctor credentials.

5.     Professional Conduct
Doctors must maintain professional conduct, respect patient privacy, confidentiality, and ensure timely referrals for physical consultations when necessary.

6.     Availability and Responsiveness
Doctors agree to be available during set hours and respond promptly to patient inquiries.

7.     Clinical Documentation and Prescription
Accurate documentation of consultations is required. Prescription guidelines and laws must be adhered to.

8.     Continuing Education
Doctors are encouraged to stay updated on telemedicine practices and medical advancements.

9.     Feedback and Reviews
Patient feedback may be given, and doctors are encouraged to view this constructively to improve care.

10.  Liability and Indemnification
Doctors are responsible for the medical care provided and agree to indemnify MediConnect from any claims arising from use of the platform